Welcome to our online store. IMPORTANT! Please read this paragraph before shopping.
(1) We prefer that you not mix plants and leaves in the same order. If you want both plants and leaves, please place separate orders. (Sometimes if you order only a few leaves, we might be able to fit them in with the plants. Otherwise plants and leaves will be shipped in separate boxes, and shipping charges will be adjusted accordingly, if necessary.) (2) You are encouraged to list substitutions in the Comments box during checkout, in case we run out of one or more of your plants. (Think about substitutions as you shop.)
At the left you will see the various categories of plants and supplies that we offer. Click to browse the category of your choice. If you can't find a particular variety, use the Search function at the left (below the Categories). As you browse our online store, if you see a variety that you might like to purchase, click the "add to cart" button — the item will be added to your shopping cart. (You can always remove the item from your cart later.)
Saving Your Shopping Cart
If you add items to your shopping cart, and you want to keep the items there until the next time you shop, Log In to your customer account before leaving the site. (If you are a new customer, simply create an account on that page.) Otherwise the contents of the cart will be deleted after 15 minutes of inactivity. Note that we don't use any of your personal information, except to contact you about any orders you have already placed.
If you would like to specify a few substitutions (in case we run out of one or more of the varieties ordered), type their names in the Special Instructions/Comments box during checkout. If you don't want substitutions, type "No substitutions" in the box.
When you are ready to check out, click the "Shopping Cart" link at the top of the page to make changes to the cart, or click the "Checkout" link at the top of the page to go directly to checkout. At that time you can click the "Shipping Estimator" button to estimate your shipping charges. If you Log In to your account, your shopping cart contents will be saved until the next time you visit our site — otherwise they will be deleted when you leave the site. (If you don't have an account, click the Log In link at the top of the page to create an account.)
Please see our Shipping Information page for details. We have two shipping seasons: Summer (which is basically spring, summer, and fall — approximately April 15 to November 15) and Winter (approximately November 15 to April 15). If you place an order during the Winter shipping season, and you choose a shipping
method other than USPS Express Mail, we will assume that you want us to wait until the Summer shipping season to ship your order.
Payment for your order can be made by check/money order or credit card. Sometimes the order total may differ slightly from that indicated in the shopping cart. (For example, we might run out of a variety, and you don't want substitutes, or you ordered both plants and leaves in the same order.) If you pay by check or money order, we will contact you within two business days if the total differs from that in the cart. If you pay by credit card, we won't charge the card until we are ready to ship the order, and we will contact you before then if the total differs from that in the cart. Our shopping cart is secure, so you can safely enter your credit card details. We don't store your credit card number on our computers.
Thanks for visiting. We hope you find our online shopping cart system easy to use. If you have any questions, please Contact Us.
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